Frequently Asked Questions

1) Do your orthotics generally fit a generic range and be easily picked from stock?
A: No, we do not manufacture generic sizes or styles.

2) Are the orthotics individually custom made?
A: Yes, they are. All our othotics are custom made from the patients foot impressions taken by the doctor or prescriber.- See our manufacturing process.

3) Can we request the positive moulds of a patient be sent back to the clinic.
A: Yes you may.

4) How long are the casts stored for?
A: Six months

5) Does the doctor receive a complimentary pair to assess the lab?
A: Yes they do.

6) Are doctors permitted to vist the lab to evaluate the process and technic and standards of manufacturing the orthotics?
A: Yes, we highly encourage that.